NDIS Support Coordinator
West Gosford, Central Coast
  • Salary PLUS Salary Packaging PLUS Annual Leave Loading
  • Work Life Balance
  • Supportive Team Environment

About the role


We are seeking a Support Coordinator to join our Disability Futures services based on the Central Coast. The successful candidate will support National Disability Insurance Scheme (NDIS) participants to access the services and supports provided for in the NDIS plans, providing a flexible and individualised service that promotes choice to accommodate the diversity of abilities, needs, resources and aspirations of each person.


This is a Permanent Full-time position.



  • Manage a portfolio of NDIS participants and connect them with appropriate service providers to meet their needs and goals in accordance with their NDIS plans.
  • Maintain a case load that reflects required numbers and any changes are reported and rectified in a timely manner.
  • Provide proactive and effective customer communication and build relationships and capacity with providers and participant/ participant’s representative.
  • Support the participant through identifying and selecting providers, monitoring plan& plan expenditure.




  • Minimum Certificate IV in Community Services/ Disability Work or equivalent relevant experience in a customer service environment.
  • Understanding of the Support Coordination function in the context of the provision of services to people with a disability, in a human rights context
  • Demonstrated understanding of the sector changes associated with the National Disability Insurance Scheme (NDIS).
  • Hold a valid current NSW driver’s license;
  • Completion of the mandatory NDIS Worker Orientation Module ‘Quality, Safety and You’ is required. Click here to access it.
  • Applicants will be required to disclose your COVID-19 vaccination status as part of your application for employment. You will also be required to provide further evidence of vaccination status or medical contraindication certificate as part of your recruitment /interview process.

About us


At CatholicCare Diocese of Broken Bay we make a positive difference in the lives of the people we serve. Our services include NDIS disability services, foster care and out of home care supports, services for seniors, children’s services and a range of Community Services supports.


We are also a child-safe and child-friendly organisation.


We are a safe, respectful, and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability. Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.

Culture and Benefits

Please find attached a video about what it means to work at CatholicCare. We also offer:

  • Salary packaging benefits to receive a portion of your salary tax-free.
  • A focus on employee well-being, with regular reflective/practice supervision opportunities;
  • Access to training and learning opportunities.
  • An Employee Assistance Program offering free and confidential counselling and support; as well as
  • An additional Paid Leave day (CatholicCare Day) to be taken at the end of the year.


How to apply

If you are interested in this opportunity, please provide a cover letter addressing the role requirements, complete your work history and education information on the application page and submit your resume. 


Apply Now!



No recruitment agencies please



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