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Support Worker - Domestic Violence After Hours Response
Marsfield, Sydney
  • Casual Roles Available
  • Supporting women & children experiencing domestic/family violence

About the role


This role exists to provide an after-hours crisis response to Women and Families escaping Domestic/ Family Violence within the 11 LGA’s in the Northern Sydney District. The service operates in the evening between 5:00 pm to 10:00 pm, providing both telephone and face to face support to Women and their families escaping domestic and family violence.


Key responsibilities

  • Screening suitability for internal individual and family support services and making referrals to other services where appropriate;
  • Providing safety planning, risk assessment, crisis intervention and case coordination services to clients that focuses on responding to the needs of clients, including both physical and psychological;
  • Providing ongoing short-term case management services to clients residing in the community who are at risk;
  • The ability to assist and engage with clients in crisis requiring emergency accommodation;
  • Responding to complex cases using professional judgment and initiative in a timely manner;
  • Working from an after-business hours roster that includes evenings during the week and weekends;
  • Work offsite, from other CatholicCare offices and from satellite offices based at the premises of other agencies such as Police, Health and other NGO’s.

Key requirements

  • Tertiary qualifications in an appropriate area e.g., Degree in Social Work, Degree Social Science/ Welfare, Degree in Psychology/Counselling, or related discipline and/or demonstrated relevant industry experience;
  • Demonstrated understanding of domestic/family violence and working in the field of domestic/family violence including knowledge and familiarity with legal and other aspects of DV and child protection;
  • Detailed knowledge/understanding and experience with housing issues, effective individual case management, undertaking assessments, developing & reviewing case plans, knowledge of mental health and strength-based support;
  • A current valid, Australian driver’s licence and your fully insured vehicle
  • Current Working with Children’s clearance.
  • Being a woman is a genuine occupational qualification for this position under the NSW Anti-Discrimination Act.


Working with CatholicCare


CatholicCare offers a range of initiatives to actively promote the life/work balance and development of our employees through:

  • Assistance with the development and review of plans to support your well-being;
  • Access to inhouse and external training and learning opportunities;
  • An Employee Assistance Program offering free and confidential counselling and support;

To apply


If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a rewarding environment, we want to hear from you!


Simply complete your work history & education information on the application page and submit your resume along with a covering letter. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role.


Please note applications will be assessed as they are received and interviews may begin taking place before this date.


We encourage and welcome applications from Aboriginal and Torres Strait Islander people. 


Previous applicants need not apply.


Apply Now!


CatholicCare is a child-safe and child-friendly organisation – all staff must comply with our child-safe child-friendly policies and Code of Conduct. All child related roles are subject to a satisfactory Working with Children Check Clearance in accordance with the relevant provisions of the Child Protection (Working with Children) Act 2012.

Completing a National Criminal History Record Check clearance is a requirement of this position


No recruitment agencies please

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